Myskincarestore.com Store Policy

Myskincarestore.com

Store Policies

If for any reason you are not satisfied with your online purchase, simply return the unused portion within 30 days, and we will be happy to remit your account for the full refund of the product. If you prefer, you may exchange your purchase for other products. Shipping and handling charges are not refundable.

Balance Skin Care (Myskincarestore.com) 2136 The Alameda Ste E, San Jose, CA 95126

We recommend that your return or exchange is sent via UPS or insured Parcel Post for your protection and to insure prompt delivery.

Please Note: Only items purchased on Myskincarestore.com may be accepted for return or exchange. For additional information on returns and exchanges, please contact us at 408.332.2376

DAMAGED ITEMS

If your package was damaged in shipment by the carrier, save the box and merchandise and notify us immediately at 408.332.2376. The carrier will inspect and pick up the damaged package and the damaged items will be replaced.

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